Be there when you can’t.
Route after-hours or unanswered calls to an automated assistant. Keep daytime calls with your existing team.
FOR INDEPENDENT PLUMBING COMPANIES
Your crew clocks out.
Your phone doesn't.
Give after-hours callers a clear next step. An AI receptionist that captures the problem, checks your service area, and follows your rules for callbacks and urgent handoffs.
Keep your business number. Start with after-hours coverage.
Built around your shop.Installed with you.Tested before go-live.
THE AFTER-HOURS HANDOFF01 / 03
ILLUSTRATIVE CALL · 9:42 PM“My kitchen drain
“My kitchen drain
is backing up.”
A clear next step for your team
- Service area
- In area · 30306
- Request
- Kitchen drain service
- Preferred window
- Tomorrow, 8–10 AM
Appointment requested · office to confirm
Example only. No real call or booking is taking place.
THE CALLS BETWEEN THE JOBS.
After hours ✦ Busy lines ✦ Lunch breaks ✦ Weekends
A BETTER HANDOFF
More than a voicemail.
Less work for your crew.
Configured for the way you actually operate: the areas you cover, the jobs you take, and the person who should get the call.
Get the useful details.
Collect the issue, location, name, and callback number. Check service coverage before offering an appointment request.
Know what happens next.
Send an intake summary, request an appointment, or attempt an approved transfer. No invented prices or arrival times.
PUT IT THROUGH ITS PACES
A good receptionist
knows the next step.
Try the live AI receptionist in your browser, or explore a scripted example of how the call can go.
TRY A LIVE CALL
Talk to the configured demo receptionist. Use a quiet place and allow microphone access when your browser asks.
Live call is not configured yet.
A real-time AI call starts only when you press the button. Call and voice data may be processed by Retell. See our privacy notice.
Call the live demo ↗RECORDED TEST CALL
OR EXPLORE A SAMPLE
Scripted walkthrough only. No real call or appointment.
THE CONVERSATIONSample call
OWNER HANDOFF
USE YOUR OWN NUMBERS
What would a recovered
job be worth to you?
Use profit after the costs of doing the job—not the invoice total. This is break-even math, not a prediction of new business.
$
$
$150 is an editable example, not a provider quote. Optional management is excluded.
TO COVER SETUP + ONE MONTH4additional completed jobs
$900 combined cost ÷ $250 profit per job, rounded up.
CLEAR SCOPE. CLEAR PRICE.
Your shop. Your rules.
We handle the setup.
Start with a free compatibility check. We confirm phone routing, scope, and the full running costs before you pay.
RECEPTIONIST INSTALLATIONReady for the calls
Ready for the calls
you can’t take.
$750one-time setup
- One business, one call-routing setup
- Your greeting, service area, and intake rules
- Appointment requests and transfer setup
- Owner call-summary configuration
- Scenario testing with your team
- 30 days of setup support
Platform and usage billed separately. Calendar integration scoped before payment. 30-day setup-fee refund window from go-live; see service terms.
FROM FIRST CALL TO GO-LIVE
A practical installation.
No leap of faith.
Launch timing depends on phone-provider compatibility, access, and approvals. We agree on the date after the setup check.
Check the fit
Review your current number, coverage hours, service area, and handoff needs.
Build your receptionist
Configure the intake, routing, summaries, and appointment-request windows.
You test it
Try a routine call, urgent issue, out-of-area address, and failed transfer.
Switch it on
Enable approved forwarding, confirm delivery, and keep a rollback route ready.
BEFORE YOU ASK
The things
that matter.
Your customers need a useful response.
Your team needs to stay in control.
Will this replace our current business number?
Usually the existing number stays in place, using supported forwarding or routing. We check your provider first. We never change your routing without your approval.
We already have an answering service. Why change?
You may not need to. We compare your current service, handoffs, booking needs, and total costs. The system can cover agreed overflow windows where your current provider supports it.
Does it actually book appointments?
The base installation captures appointment requests for your office to confirm. A booking is called confirmed only when an approved calendar integration returns a successful reservation. Integration scope is agreed separately.
What if nobody answers the transfer?
The approved fallback takes a message and flags an urgent callback. The assistant never claims a human answered or a technician is on the way unless that is confirmed.
What about emergencies?
Urgent plumbing issues follow your approved escalation rules. Immediate threats to life, suspected gas leaks, and fire direct callers to emergency services. This is not an emergency dispatch service.
Will callers know they’re speaking with AI?
Yes. The greeting identifies the automated assistant. Recording disclosures and retention settings are configured for the business before launch.
What do I pay each month?
Voice-platform and usage charges depend on your provider and call volume. We show those costs before payment. Optional management is $297/month; it is not required for the installation.
Can I cancel or get the setup fee refunded?
Request a setup-fee refund within 30 days of go-live. Provider charges and completed standalone audit work are separate. Optional management can be cancelled before its next renewal. See the service terms for details.
LET’S CHECK YOUR SETUP
Make the next
missed call
count.
Tell us a little about your shop. We’ll review the phone setup and reply about fit, running costs, and next steps.
↗
Choose a time instead ↗No payment required.
No phone-routing changes without approval.